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Customer Feedback

Smart Business Products is the best when it comes to customer service.  I think I have been in contact with every employee that works there and they are all great!  They also have extremely competitive prices on their office supplies.  It's a pleasure doing business with them.

--Judy, Columbia Insurance Group

                                                                                                                                                                                                                       

Smart Business is always friendly and helpful to work with.  They are always willing to search for items to solve my problems and their staff is very knowledgeable.

--Tracey, Missouri Employers Mutual Insurance

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I just thought I would let you know how much Diane and I are loving our new offices! I've never had a more functional workspace, and I'm getting spoiled by all of the desk space. Thank you again for all of the time and effort you (and Dan) put into designing and executing our offices.  Thanks!                                                                       

--Shawna, University of Missouri, Columbia

                                                                                                                                                                                                                           

The customer service is phenomenal--everyone I have ever spoken to on the phone has been knowledgeable, friendly and extremely prompt.  This is the reason why I have stuck with Smart Business

--Amy, University of Missouri-Columbia

                                                                                                                                                                                                                          

The guys were great!  They just finished putting my desk together.  They were efficient, quick and polite.  There was no slamming stuff around.  No grumping under breath.  A sheer delight!  AND they were early...NOT hours late!  You (and your guys) are great!!!  Thank you!

--Vicki, University of Missouri-Columbia

                                                                                                                                                                                                                          

We invite you to take time to answer a few questions about our company in effort to improve our service.  Please e-mail your answers or an overall comment about your experience with Smart Business Products to hayley@smartbusinessproducts.com.   Thank you!

1.  How would you rate your overall satisfaction with Smart Business Products?  

2.  How would you rate your satisfaction with the ordering process?                                                                                                       

3.  How would you rate your satisfaction with our customer service department on being prompt, curteous and knowledgable?                   

4.  How would you rate your satisfaction with our accuracy and timeliness of delivery?                                                                            

5.  What percent of your office products purchases are with Smart Business Products?                                                                        

6.  What else could Smart Business Products do to improve our service?